A Holistic Approach to Managing and Preventing Workplace Violence

26 May 2022

A Holistic Approach to Managing and Preventing Workplace Violence

Occupational violence and aggression (commonly referred to as workplace violence) is a growing challenge for many industries in Australia. Public-facing workers have experienced significant increases in aggressive and violent behaviours since the beginning of the COVID-19 pandemic. But we are also seeing increases in domestic violence in the workplace, aggression between co-workers, and increasing reporting of workplace sexual assault and sexual harassment.

In many industries, workplace violence has been a neglected problem until relatively recently. Those companies and organisations that have attempted to address the risk have been limited by their own understanding of the complexities of the challenge. Unfortunately, this has led to tick-box, reactive treatments rather than a mature risk-intelligent strategy.

In 2019, researchers from the Australian Security Research Centre set out to build an understanding of the nature of workplace violence and conducted Australia’s largest ever multi-sector study into occupational violence and aggression. The findings were instructive, and led to the creation of a new holistic approach to managing this complex risk.

In this presentation, Joe Saunders will unpack the first ISO 31000 aligned model for the Holistic Management & Prevention of Workplace Violence.

Topics covered:

• An overview of the “state of play” of workplace violence initiatives in Australia
• An overview of the ASRC study Occupational Violence, Aggression & Duty of Care in Australia and summary of key findings
• An introduction to the ISO 31000-aligned Holistic Workplace Violence Prevention Model which truly integrates the various aspects of prevention, preparation, response and recovery.
• A true best-practice guideline for the prevention, management and recovery from workplace violence

This presentation is designed to drag the topic of workplace violence out of the shadows and start a conversation about the various ways we can manage this risk beyond the typical security mechanisms.