Contractor Management- Contractor Management Best Practices
Often the highest risk tasks within workplaces are completed by third party contractors. Typically these tasks require specialised skills, equipment and knowledge. As someone engaging such services you may believe that your lack of specialist knowledge exempts you from needing to understand, check or verify the systems of work involved. You would be wrong.
Too often contractor management processes focus on obtaining documentation without then taking the next step and testing whether documented safe work processes are being followed. Without such action and associated records businesses may find themselves falling short of the ‘reasonably practicable’ action threshold regulators apply in the contractor management space.
Clearly defined and recordable audit and verification processes for contractor works are essential to achieving best practice contractor management and can be conducted in a variety of ways. In this presentation Phil shares his own experiences of working with businesses to improve their contractor management processes and insights into what good audit and verification processes can look like in both simple paper-based and web-based software environments.