Terms & Conditions

Registration Fees

Full Registration includes; access to all conference venue at chosen location, access to all speaker sessions during the 18-19 May 2021. 
Full registration also provides access to the recordings of all sessions presented at the conference, post event.

Virtual Registration includes; access to conference sessions online, during the selected day of the conference. Registration also provides access to the recordings of the selected conference day, post event.

Booking Terms and Conditions

Confirmation
Upon receiving your registration, a confirmation email will be sent to the email address provided. Once the confirmation email has been sent, it is taken that your registration is valid.
Please note: On occasion event information may change from when you originally registered, as such it is important to take note of the event details contained in the final confirmation email.

Invoices and Receipts
Tax Invoices are generated at the time of registration and are available to be downloaded as part of the final registration process. 

Cancellation and Refund Policy – Events
Cancellation – Paid Event
AIHS requests notice of cancellation in writing 7 working days prior to the event date (not inclusive of the event date) for a refund. Cancellations made within seven (7) business days of the event may be considered for a partial refund under exceptional circumstances. Payments cannot be transferred to alternative events. Replacement registrants are welcome at any time and should be notified to events@aihs.org.au

COVID19 Policy
In the event of a Covid19 local transmission outbreak, the state or territory affected, will have the in-person conference venue cancelled. Registered attendees affected by the cancellation will receive access to the conference sessions via the Virtual Platform. A refund for the price difference of the tickets will be applied.  

‘No Show Policy’
The AIHS charges a $50 administration fee for ‘no-show’ or cancellation received with less than 5 days notice, due to high demand and pre-committed costs. To avoid these fees, we suggest finding a replacement if at all possible. Replacement attendees are welcome at any time.

Changes
The AIHS reserves the right to make changes to the event or date if registration numbers are not met. If an event is cancelled, you will be notified in writing and your registration will be transferred to the next available date or a refund made available to you for an event registration.

If a suitable date cannot be found for the course or event, your fee will be refunded in full. The Institute reserves the right to make changes to a published program without notice, however, where possible notification of changes will be made.

Photographs
Photographers and videographers may be present at AIHS seminars and events. Please notify the events team if you do not wish to have images of you published or shared. To contact the events team email: events@aihs.org.au or call (03) 8336 1995

Payment
Your registration must be paid in full 48 hrs before you attend an AIHS event. The AIHS’s terms of payment are within 7 days from date of invoice.
If your booking occurs within 7 days of the event date your registration fee must be paid in full immediately.
Payments on all Early Bird Registrations must be finalised prior to the end of the Early Bird promotional period or standard registration fees will apply.

Payments can be made using the following methods:
Credit Card, EFT or via Bpay.
Payment via AMEX must be made by phoning the Institute on (03) 8336 1995.

Privacy and Security Policy
The AIHS collects information as required in order to administer and manage registrations for our seminar and events. If you do not provide all the relevant information including your email address your registration may not be confirmed.
The AIHS is committed to protecting the information collected for this purpose and will not make your details available to any third party in any instance.